HRM5403 – Transforming the Employee Experience in Health Care: Strategies for Engaging Healthcare Workers

The HRM5403 course, Transforming the Employee Experience in Health Care, is focused on developing strategies to enhance the employee experience in healthcare organizations. With the healthcare workforce facing high stress, burnout, and turnover rates, this course emphasizes how HR practices can improve employee retention, engagement, and overall workplace satisfaction.

Course Overview:

In this course, students will examine the strategies that healthcare administrators can employ to create a positive work environment for healthcare workers, ultimately leading to better patient outcomes. Topics include the role of employee engagement, retention strategies, and workforce planning. Students will learn how to develop programs that enhance the overall employee experience, focusing on areas such as workplace culture, employee wellness, and professional development.

Key topics include:

Workforce Engagement: Developing strategies to engage healthcare workers, including regular feedback mechanisms, recognition programs, and creating a culture of appreciation.
Employee Wellness: Fostering work-life balance and promoting mental health for healthcare workers.
Retention and Career Development: Strategies to reduce turnover by offering career advancement opportunities and improving the overall working conditions for healthcare professionals.

Key Learning Outcomes:

By the end of this course, students will:

Learn how to create a positive and supportive work environment in healthcare settings that enhances employee satisfaction.
Understand the key components of employee engagement and how to implement retention strategies tailored to healthcare professionals.
Develop skills to promote employee well-being, ensuring that healthcare workers are both motivated and mentally healthy.

This course provides students with the tools to foster a high-performance healthcare workforce, directly impacting both employee satisfaction and patient care quality.