When communicating with Mr. Smith, identify which of his values and beliefs would be important to consider to ensure effective communication. Use information from this and previous case studies in this course. Your response should be a minimum of 150 words.

Caring for patients with complex needs requires the nurse to possess effective communication skills. You are assigned as Mr. Smith’s primary nurse during his most recent hospitalization. Consider Mr. Smith’s most recent assessment findings in addressing the following questions.
Mr. Smith’s values and beliefs should be considered to ensure effective communication. One of them is respect. The nurse should respect Mr. Smith’s preferences, views, beliefs, and practices that influence his health outcomes and the uptake of health interventions. The values and beliefs should be incorporated into his care plan. Secondly, the nurse should be non-judgmental when caring for Mr. Smith. Mr. Smith has a history of being verbally abusive when being cared for by a patient attendant. Therefore, such patient encounters should not inform the nurses’ attitude toward Mr. Smith. The nurse should also consider Mr. Smith’s cultural and religious beliefs. Culturally tailored interventions should be implemented to augment Mr. Smith’s care goals. Respecting cultural diversity will eliminate misunderstandings in Mr. Smith’s care. Religious beliefs and practices influence healthcare decisions (Afriyie, 2020). The nurse should be sensitive to Mr. Smith’s religious beliefs, and incorporate them into the treatment decisions, and care plans.
Emotional intelligence helps us maintain an awareness of our own emotions and enables us to effectively interact with others in an empathetic manner. When admitting Mr. Smith to the hospital, how would the nurse demonstrate emotional intelligence in her interactions with him? Your response should be a minimum of 150 words. Emotional intelligence is an important aspect that nurses should demonstrate when caring for Mr. Smith. One of the behaviors that the nurse should demonstrate when caring for Mr. Smith is being empathetic. Empathy is one of the emotional intelligence aspects that promote compassionate care in nursing. The nurse should listen actively to Mr. Smith, acknowledge his concerns, and validate his experiences. Empathy would make Mr. Smith feel valued during his hospital stay. The second aspect of emotional intelligence that the nurse should demonstrate when caring for Mr. Smith is self-awareness. The nurse should be aware of his/her values, beliefs, and preferences and their impact on care decisions. Nurses should be able to manage their values, beliefs, and preferences and ensure they do not affect care decisions for Mr. Smith. Lastly, the nurse should be professional when interacting with Mr. Smith. The nurse should be able to control his/her emotions regardless of their experiences with Mr. Smith (Dugué et al., 2021). For example, the nurse should be calm and demonstrate effective de-escalation strategies if Mr. Smith becomes aggressive or violent.